Privacy Policy

A. Solve4x Solutions Pvt Ltd, a company duly incorporated under the Companies Act, 2013, bearing CIN U70109DL2022PTC407142 and having its registered office at 2nd floor, 44, Regal building, Connaught Place, New Delhi 110001, India ("Company" or "We" or "Our" or "Us" or "RainyPay").

The Company owns and operates the website (“www.rainypay.money”) and the mobile application ("RainyPay") (Website and App are collectively referred to as "Platforms").

The Company through the Platforms shall offer from time to time various types of services for Users to be able to get credit facilities and linked services ("Service(s)") to its users ("User(s)" or "You" or "Your").

B. Please note that You are accepting the practices described in this Privacy Policy ("Privacy Policy") when You access and use the Services regardless of how You access or use them or engage with Us, including through mobile devices.

Your use of the Services is also subject to the Terms & Conditions. Please read this entire Privacy Policy to make sure You understand it, as by accessing the Services You agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage, and use of information relating to You as provided herein.

By using the Services and accessing any of the Platforms, You expressly consent to Our use and disclosure of Your personal information in accordance with this Privacy Policy. You should also read the Terms & Conditions carefully, and make sure You understand and agree to them before using the Services/Platforms.

C. Our Privacy Policy explains what information We collect when You visit the Platform or use the Services, as well as ways We might use or share it. We are only describing Our own practices and this policy does not apply to third parties We do not own or control, including other companies You might interact with on or through the Services and/or Platform.

D. Our Privacy Policy is subject to change from time to time without notice and it is strongly recommended that You periodically review Our Privacy Policy as available on the Platforms. In case You need any clarifications regarding this Privacy Policy, please do not hesitate to contact Us at contact@rainypay.money

1. Your Consent

By using Our Platform(s)/ Our Services and/or by providing Your information, You consent to the collection and use of the information (including Personal Information and Sensitive Personal Data as defined below) You disclose on the Platform(s) in accordance with this Privacy Policy, including but not limited to Your consent for collecting, using, sharing, and disclosing Your information as per this Privacy Policy and applicable law.

If We decide to change our Privacy Policy, the updated changes shall be available on the Platform(s), so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it.

2. Types of Information We Collect

2.1 We collect the following types of information from You when You register on the Platforms and use Our Services:

(i) "Personal Information" means any information that relates to an individual, which, either directly or indirectly, in combination with other information is capable of identifying You; and

(ii) "Sensitive Personal Data" means Personal Information which consists of Your information relating to bank account or credit card or debit card or other payment instrument details, sexual orientation, medical records and history, biometric information, any detail relating to the above clauses as provided by You to Us for providing Services; and any of the information received by Us from You for processing, stored, or processed under lawful contract or otherwise.

(iii) Non-personal information, which is information that does not exclusively identify You but is related to You nonetheless such as information about Your interests and demographics.

2.2 We may automatically track certain information about You based upon Your usage of the Platforms. We use this information to do internal research on Our User's demographics, interests, and behavior to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregated basis. This information may include the platform that You just came from, which platform You next go to, Your computer/ mobile browser information, Your Internet Protocol address, and other information associated with Your interaction with the Platforms. By using the Services, You are authorizing Us to gather, parse data and retain basic data which are related to the provision of the Services.

2.3 We may collect a set of numbers that serve as that computer's Internet Protocol or "IP" address. The IP address does not reveal any further information about You other than the IP address from which You have accessed the Platforms.

3. Personal Information

3.1 While providing You access to the Platforms/Services, We collect the following category of Personal Information: (i) information You give Us, (ii) automatic collection of certain information, and (iii) information from other sources including service providers, partners, and publicly available sources.

3.2 We, on the Platforms, also collect and store Personal Information (including Sensitive Personal Data) provided by You, including but not limited to the following:

(i) Information provided by You at the time of registration or via electronic communication such as Your name, address, email ID, phone number, bank account details, financial information, unique identifiers, and preferences information including favorites and history;

(ii) Information provided by You to assess Your creditworthiness;

(iii) Information that You provide to Us over telephone or in physical form whether sent through post and/or courier and/or handed over to Our representatives in person. We may make and keep a record of such information shared by You;

To prevent unauthorized access and/or fraud on Your account on the Platforms, We collect and monitor specific information about Your device including its hardware model, operating system and versions and identifiers like IMEI number and serial number of Your primary device used for availing Services.

3.3 Notwithstanding anything contained herein or elsewhere, We shall not access mobile phone resources like file and media, contact list, call logs, and telephony functions. We may collect and monitor only financial transactional SMS to help Us perform a credit risk assessment; however, no personal SMS is accessed, stored, and collected.

3.4 We may take a one-time access for camera, microphone, location, or any other facility necessary for the purpose of onboarding/KYC requirements.

3.5 We do not store or collect any biometric data, except to the extent permitted/allowed under extant statutory guidelines.

4. How We Use Personal Information

4.1 We use Your personal information to operate, provide, and improve our Services including: providing, delivering, processing transactions related to Us; measure, support, and improve our Services; provide recommendations and personalization; comply with legal obligations; communicate with You; marketing; fraud and abuse prevention and credit risks; sending administrative notices, Service-related alerts and other similar communication with a view to optimizing the efficiency of the Platforms; to enforce Our Terms and Conditions; other purposes for which We may seek Your consent.

4.2 Personal information about Our User is an important part of Our business. We share personal information for the following purposes with the authorized vendors/affiliates only:

Transactions involving third-party payment intermediaries: By agreeing to this Privacy Policy and the Terms & Conditions, You give consent to Your financial information being shared with third-party payment intermediaries, including transactional SMS (sent by 6-digit alphanumeric senders) about bank transactions, KYC, verification, and remittance to Your bank account directly;
Third-party service providers: We employ other companies and individuals to perform functions on Our behalf, for delivering hardware, sending communications, processing payments, assessing credit and compliance risks, analyzing data, providing marketing and sales assistance, conducting customer relationship management, and providing training. With Your prior consent, these third-party service providers shall have access to personal information needed to perform their functions but may not use it for other purposes.
Business transfers: As We continue to develop Our business, We might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the individual consents otherwise). Also, in the unlikely event that the Company or substantially all of its assets are acquired, Your information will of course be one of the transferred assets.
Protection of Us and others: We release account and other personal information when We believe release is appropriate to comply with the law, in response to any duly authorized legal process, governmental requests, enforce or apply our terms and other agreements, or protect the rights, interests, property, or security of the Company, our Users, or others.
At Your option: Other than as set out above, We shall seek Your consent when personal information about You might be shared with third parties, and You will have an opportunity to choose not to share the information.

5. Location of Personal Information

The Company is located in India, and the information is stored on servers located in India. Whenever We transfer personal information to other jurisdictions, We will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by applicable laws including data protection laws.

6. How We Secure Information

Your security is Our highest priority and We design Our systems and protocols with Your security and privacy in mind, and in furtherance of the same We ensure the following:

6.1 We maintain a wide variety of compliance programs that validate our security controls.

6.2 We protect the security of Your information during transmission to or from the Platforms/Services by using encryption protocols and software.

6.3 We maintain and implement reasonable security practices to protect Your information from unauthorized access, loss, destruction, or alteration.

7. Accessing and Updating Your Information

You can access, update, or delete Your personal information by logging into Your account on the Platforms and making the desired changes. If You require assistance with accessing or updating Your information, You can contact Us at contact@rainypay.money

8. Children's Privacy

The Platforms/Services are not directed to individuals under the age of 18. If We become aware that We have collected personal information from individuals under the age of 18, We will take steps to delete such information.

9. Contact Us

If You have any questions about this Privacy Policy, please contact Us at:

Email: contact@rainypay.in

Address: RainyPay, 2nd floor, 44, Regal building, Connaught Place, New Delhi 110001